|
1- Travel's
Contract
The contract
concerning the
programs that are
published here must
be considered
regulated according
to the present
general conditions.
The acceptance of
the bookings is
subordinated to the
availability of
places and is
executed with
consequent
conclusion of the
contract, only from
the confirmation
moment.
2- Documents for
Expatriation
No responsibility
competes to us for
each and any damage
deriving to the
traveler for the
impossibility to
begin and/or go on
trip if it's due the
lack or to
irregularity of the
prescribed personal
documents for
expatriation, (identity-card,
passport..).
3- Variations of
Programs
We can replace the
vectors and hotels
with other one with
the same
characteristics in
the case that it
becomes necessary
for operative and
other reasonable
causes. If after the
departure We aren't
able to give an
essential part of
the services, it
will arrange
alternative
solutions without
supplements for the
traveler and if the
performances will be
of inferior value in
comparison to those
which had been
programmed, the
traveler will be
adequately refunded.
4- Recess and
Cancellations
Notice of
cancellation is
required at least 30
working days prior
to arrival. From the
29th working day to
the 16th, we will
reserve the right to
retain half of the
deposit. We will be
unable to make any
refund from 15
working days, or
less, prior to
arrival.
Please note that we
will retain $15 from
any money refund due
to administrative
costs
No refund will be
granted to
participants who do
not show up at
departure, or who
are unable to embark
on the journey
because of absent,
invalid or
inadequate personal
documents for
leaving the country
or who decide not to
carry on with the
journey. If at the
start of or during
his or her stay, the
traveller notices
objective
discrepancies
between the service
that was booked and
the service provided,
s/he is kindly
requested to inform
the travellers’
assistance
department at the
number indicated on
the travel documents
handed out at the
time of departure;
this will help us to
ensure constant
improvements to the
service.
5- Substitution
of Bookings
A
person who renounces
can be replaced by
another one if we
are informed in
writing within 15
working days from
the date fixed for
the departure; if
there is no problem
about the passport,
the pass, the
sanitary
certificates,
accommodations,
services transport
or something that
makes make
impossible the
performance of the
trip for another
person.
Modifications are
allowed up till 30
working days prior
to arrival , From
the 29th working day
to the 16th we
reserve the right to
accept the
modification
required or not ,
according to the
availability of
rooms and services .
We will be unable to
accept any booking
change from 15
working days, or
less, days prior to
arrival .
|
